Frequently Asked Questions

Everything you need to know about your IRONMAN 4X4 gear.

What is the standard shipping time for orders?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.

What is your return policy for apparel and accessories?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please use our online portal to initiate a return or exchange.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the most accurate fit.

Are your outdoor garments waterproof?

Many of our technical jackets and adventure wear items feature DWR (Durable Water Repellent) coatings or waterproof membranes. Please check the specific product description for the weather-resistance rating.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible buy-now-pay-later options like Afterpay and Klarna.

How should I care for my IRONMAN 4X4 gear?

To maintain the durability of our fabrics, we recommend machine washing on a cold, gentle cycle and air drying. Avoid using bleach or harsh softeners on technical outdoor fabrics.